Last updated February 13, 2025
Please read these terms of use carefully as they govern your use of the website of LoudDoor, LLC (“LoudDoor”, “we”, or “us”) and all of its subsidiary websites and services (including but not limited to, brandsatisfaction.com).
We provide this website (the “Site”), applications (the “App”), products, and services (collectively, the “Services”) to you subject to the following terms of use and any additional terms incorporated herein by reference (collectively, the “Terms”). Before you use the Services, you must agree to these Terms.
The terms include an arbitration provision. Please read these “binding arbitration” and “class waiver” provisions carefully, as they affect your rights and require that any past, pending, or future disputes between you and us shall be resolved by final and binding arbitration on an individual and not a class-wide or consolidated basis. If you do not wish to be subject to arbitration, including on a retroactive basis, you may opt out of the arbitration provision within thirty (30) days by following the instructions provided at the end of the section titled “binding arbitration and class waiver.” Otherwise, by using the services, or by clicking “I accept” or otherwise indicating your acceptance, you are confirming that you understand and agree to be bound by the arbitration provision and these terms.
YOU MUST BE A LEGAL RESIDENT OF THE U.S. TO USE THE SERVICES. NO ONE UNDER THE AGE OF 18 MAY USE THE SERVICES.
Please read these terms carefully before using the service. We are willing to make the services available to you only if you accept all of these terms. By using the services or any part of them, or by clicking “I accept,” or by purchasing or receiving services from LoudDoor, or otherwise indicating your acceptance, you are confirming that you understand and agree to be bound by all of these terms. These terms represent the complete agreement between you and LoudDoor concerning the services, unless we have executed a separate written agreement with you for that purpose. If you are accepting these terms on behalf of another person or entity, you represent that you have the legal authority to accept these terms on that entity’s behalf. If you do not have such authority, then we are unwilling to make these services available to you. If you do not agree to all of these terms, then you may not access or use the services.
Updates and Amendments to Terms of Use and Privacy Policy
You understand and agree that we may from time to time make changes or otherwise amend these Terms of Use, Official Rules or the Privacy Policy. The current Terms of Use and Privacy Policy will be posted on the Site. It shall be your obligation to check the Terms and Policy each time you use the Services. You agree that your continued use of the Services after that date will constitute your acceptance of and agreement to such changes.
You may not use these Services if you do not agree to these Terms, if you are not of legal age to enter into these Terms in your jurisdiction of residence, or if you are prohibited from using the Services or any of our contents, products, or services by applicable law.
No one at LoudDoor is authorized to modify these Terms with you or otherwise enter into an agreement with you that conflicts with these Terms except by means of a written agreement signed by an authorized agent of LoudDoor, and any purported modifications, alterations, or conflicting terms will be null and void.
PLEASE READ THESE TERMS CAREFULLY, SINCE THEY INCLUDE IMPORTANT INFORMATION CONCERNING YOUR RIGHTS AND OBLIGATIONS, ALONG WITH CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MAY BE RELEVANT TO YOU.
1. USE OF THE SERVICES
1.1. The Services, and all information contained therein, are provided on an “as is” basis.
1.2. The Services may become unavailable due to maintenance or malfunction of equipment or other reasons, and there may be delays, omissions, or inaccuracies in information contained in the Services.
1.3. The form and nature of the Services may change from time to time without prior notice to you. You acknowledge and agree that we may add new features and/or change any part of the Services at any time without notice.
1.4. The information contained in the Services does not constitute the rendering of any legal, accounting, tax, or other such professional advice.
1.5. No part of the Services may be reproduced or transmitted in any form, by any means, except that LoudDoor authorizes you to view, copy, download, and print documents available through the Services, provided that you use the documents solely for noncommercial, informational purposes, that you do not modify the documents, and that you do not remove copyright, trademark, and other proprietary notices.
1.6. Nothing contained in the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Services or any documents displayed on the Services, through the use of framing or otherwise, except as expressly permitted by these Terms or with the prior written permission of LoudDoor.
1.7. All information, including but not limited to suggestions, comments, ideas, graphics, or other submissions, communicated to LoudDoor through the Services is the exclusive property of LoudDoor, and LoudDoor is entitled to use any submitted information for any purpose without restriction (except as stated in our Privacy Policy) and without compensation to the person who submitted said information. The user acknowledges and warrants the originality of any submission and accepts all responsibility for its accuracy, appropriateness, and legality.
2. Fees and Payments
2.1. Fees. The Fee will remain fixed during the Agreement Term unless you agree to additional services or products, including additional custom surveys or research. Where a price change applies to you, we will charge or invoice you under the new price structure, starting with the next Billing Period in the Agreement Term.
2.2. Late Payments. Late payments shall accrue interest at a rate of 1.5% per month, or the maximum legal rate if less. Client shall pay for all costs (including reasonable attorneys’ fees) incurred by LoudDoor in connection with the collection of late payments. In the event that any fees due under this Agreement are more than thirty (30) days late, LoudDoor shall have the right to suspend performance under this Agreement until all fees are made current. All payments hereunder shall be made in United States Dollars.
2.3. Payment against invoice. If you are paying by invoice, we will invoice you at the beginning of the Initial Agreement Term, unless otherwise specified in the Order Form. All amounts invoiced are due and payable within thirty (30) days from the date of the invoice, unless otherwise specified in the Order Form.
2.4. Payment Information. You will keep your contact information, billing information and credit card information (where applicable) up to date. Changes may be communicated directly with your account representative or via email at sales@louddoor.com. All payment obligations are non-cancelable, and all amounts paid are non-refundable, except as specifically provided for in this Agreement.
2.5. Invoice Disputes. If there is a dispute associated with an invoice, Client shall notify LoudDoor in writing of the dispute on or prior to the due date applicable to the pertinent invoice and shall concurrently provide appropriate information and documentation to substantiate the basis and nature of the dispute or the dispute shall be waived. Client shall pay all undisputed and disputed amounts of any invoice according to the terms set forth in this Agreement. Any adjustments relating to a disputed amount shall be reflected on the next invoice issued after resolution. The parties shall work cooperatively and use their best efforts to resolve any disputes as soon as possible and, in any event, within sixty (60) days after notice of such dispute to LoudDoor.
3. LoudDoor’s Proprietary Rights
3.1. This is an Agreement for Services performed by LoudDoor, and you are not granted a license to any software by this Agreement. The Services and any other technology, software, and algorithms are protected by intellectual property laws.
3.2. Except as described in the Client’s Proprietary Rights, below, LoudDoor owns and shall retain all proprietary rights, including all copyright, patent, trade secret, trademark and all other intellectual property rights, in and to the Applications and any corrections, enhancements, or other modifications to the Applications, whether made by LoudDoor or any third party.
3.3. Client acknowledges that the licenses granted under this Agreement do not provide the Client with title to or ownership of the Applications, but only a right of limited use under the terms and conditions of this Agreement.
4. Client’s Proprietary Rights
4.1. As between the parties, you own and retain all rights to the aggregate results of any Client Data such as custom questions, custom research or custom reports that we obtain, perform or create for you and make available to you during the period of your Agreement.
4.2. LoudDoor will not make the results of the results of any Client Data to other non-related third parties. You grant permission to use your proprietary materials and client data only as necessary to provide the Services and consulting services to you.
4.3. Upon the termination or completion of your Agreement it is your responsibility to maintain the results and outputs of any Client Data and reports. We will not maintain the results of custom questions, research or reports on your behalf.
5. Data Provenance
5.1. LoudDoor will not provide any unaggregated first party Provider Data that can be associated with a unique individual.
5.2. Aggregate data summaries will be based only upon Provider Data that is processed in a manner that complies in all material respects with all applicable Data Privacy Laws, Self-Regulatory Principles, and LoudDoor’s privacy policy and public statements.
5.3. LoudDoor will post and maintain on its Web site a privacy policy that discloses its data processing practices regarding Provider Data, its source data, and any Third-Party Data. LoudDoor will utilize only Provider Data that was collected under and in compliance with such a privacy policy and for which it retains evidence of the applicable privacy policy or notice to consumers.
6. Data Collection Restrictions
6.1. LoudDoor will not provide to you any uniquely identifiable first party Provider Data.
6.2. LoudDoor will provide only aggregate summarized Provider Data that it, or its source data, was collected using technology disclosed in LoudDoor’s privacy policy that allows for the same level of transparency and control as is currently required by Facebook privacy policies. Unless expressly stated in the Order Form, such data collection methodologies will not include the use of HTTP cookies. If LoudDoor contracts with Third Party Data providers, it will contractually obligate Third Party Data providers to limit the technology used to collect Third Party Data or its source data to technology disclosed in the Third-Party Data provider’s privacy policy that allows for the same level of transparency and control as is currently available under our policies.
7. Publicity
7.1. You grant us the right to add your name and company logo to our client list and website.
8. No Warranty
8.1. LOUDDOOR PROVIDES NO EXPRESS, IMPLIED, STATUTORY, OR OTHER WARRANTIES, WITH RESPECT TO ANY SOFTWARE OR SERVICES PROVIDED HEREIN, AND LOUDDOOR SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NOTWITHSTANDING ANYTHING TO THE CONTRARY, LOUDDOOR PROVIDES NO WARRANTY TO END USERS OR OTHER THIRD PARTIES PURSUANT TO THIS AGREEMENT AND ANY REPRESENTATION TO THE CONTRARY SHALL BE NULL AND VOID. LOUDDOOR MAKES NO WARRANTY OR REPRESENTATION WITH RESPECT TO THE EFFECTIVENESS OF THE APPLICATIONS.
9. Indemnification
9.1. By LoudDoor. LoudDoor shall defend or settle, at its own expense, any action brought against Client to the extent it is based upon a claim that the Applications infringe any United States copyright, trademark, patent or trade secret and will pay such damages or costs as are finally awarded against Client attributable to such action, provided that Client: (a) notifies LoudDoor promptly in writing of any such action, (b) gives LoudDoor sole control of the defense and/or settlement of such action and (c) gives LoudDoor all reasonable information and assistance in connection with such action. Should the Applications become, or in the opinion of LoudDoor be likely to become, the subject of such an infringement claim, LoudDoor may, at its option (i) procure for Client the right to use the Applications free of any liability; (ii) replace or modify, in whole or in part, the Applications to make it non-infringing; or (iii) remove Client’s access to the Applications, or part thereof, from this Agreement. LoudDoor assumes no liability hereunder for any infringement arising from: (i) any method or process in which the Applications may be used; (ii) any compliance with Client’s designs or specifications; or (iii) the combination, operation or use of the Applications with any third-party programs, data or hardware.
9.2. By Client. Client shall defend or settle, at its own expense, any action brought against LoudDoor alleging, regarding or arising out of: (i) infringement of any copyright, patent, trade secret, or other intellectual property or proprietary right of any third party by the products, or services of Client to the extent such products or services are related to the use of the Applications or to this Agreement; (ii) violation by Client of any applicable law, rule, or regulation, agreement or contract; (iii) acts or omissions of Client; (iv) Client’s breach of this Agreement; (v) the acts or omissions of End User(s); or (v) other claims against Client, and will pay such damages or costs as are finally awarded against LoudDoor attributable to such action, provided that (a) LoudDoor notifies Client promptly in writing of any such action; (b) gives Client sole control of the defense and/or settlement of such action; and (c) gives Client all reasonable information and assistance (at Client’s expense excluding time spent by LoudDoor’s employees or consultants) in connection with such action.
10. Limitation of Liability.
10.1. CLIENT AGREES THAT LOUDDOOR’S TOTAL AND CUMULATIVE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT SHALL IN NO EVENT EXCEED THE TOTAL MONTHLY SERVICE FEES PAID BY CLIENT HEREUNDER. CLIENT FURTHER AGREES THAT LOUDDOOR WILL NOT BE LIABLE FOR ANY LOST PROFITS, LOSS OF DATA, OR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES. IN NO EVENT WILL LOUDDOOR BE LIABLE TO CLIENT OR TO ANY THIRD PARTY FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, INDIRECT, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATING TO THIS AGREEMENT, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (INCLUDING NEGLIGENCE), EVEN IF LOUDDOOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CLIENT ACKNOWLEDGES THAT THE AMOUNTS PAYABLE HEREUNDER ARE BASED IN PART ON THESE LIMITATIONS, AND FURTHER AGREES THAT THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY.
11. Miscellaneous.
11.1. Relationship of the Parties. Each party will be and act as an independent contractor and not as an agent or partner of, or joint venture with, the other party for any purpose related to this Agreement or the transactions contemplated by this Agreement, and neither party by virtue of this Agreement will have any right, power or authority to act or create any obligation, expressed or implied, on behalf of the other party.
11.2. Assignment. Client shall not assign or transfer this Agreement or any rights or obligations under this Agreement, whether voluntary or by operation of law, without the prior written consent of LoudDoor. Notwithstanding the foregoing, either party may assign or transfer this Agreement to any successor by way of merger, acquisition or sale of all or substantially all of its business or assets relating to this Agreement. Any assignment or transfer of this Agreement made in contravention of the terms hereof shall be null and void. Subject to the foregoing, this Agreement shall be binding on and inure to the benefit of the parties’ respective successors and permitted assigns.
11.3. Entire Agreement; Modification. This Agreement represents the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior agreements and understandings with respect to the subject matter hereof. Client agrees that it has not entered in this Agreement based on any representations other than those contained herein. This Agreement shall not be modified or amended except by written agreement of the parties.
11.4. Force Majeure. Neither party shall be responsible for any delays or inability to perform any of its obligations under this Agreement due to any Act of God, fire, casualty, flood, earthquake, war, strike, lockout, epidemic, destruction of production facilities, riot, insurrection, material unavailability or change in supply costs, acts of terrorism, or any other cause beyond the reasonable control of such party. Client acknowledges and agrees that LoudDoor shall not be responsible for downtimes due to Client’s gateway or for Internet downtimes outside of LoudDoor’s reasonable control.
11.5. Governing Law. This Agreement shall in all respects be governed by the laws of the State of South Carolina without reference to its principles of conflicts of laws. The parties hereby agree that all disputes arising out of this Agreement shall be subject to the exclusive jurisdiction of and venue in the federal and state courts within Richland County, South Carolina. Each party hereby irrevocably consents to the personal and exclusive jurisdiction and venue of these courts.
11.6. Attorneys’ Fees. If any suit, hearing or other action is filled by a party to enforce this Agreement (“Action”), the prevailing party shall be entitled to recover reasonable attorney’s fees incurred in preparation and prosecution or defense of the Action as fixed by the trial court or person or panel deciding such matter, and if any appeal is taken from that decision, reasonable attorneys’ fees as fixed by the appellate court.
11.7. Severability. If any of the provisions of this Agreement are held to be invalid under any applicable statute or rule of law, they are, to that extent, deemed omitted.
11.8. Waiver. The waiver of one breach or default or any delay in exercising any rights shall not constitute a waiver of any subsequent breach or default.
11.9. Notices. All notices required or permitted under this Agreement will be in writing and will be deemed received when (i) delivered personally; (ii) when sent by confirmed telex or facsimile (followed by the actual document in air mail/air courier); (iii) three (3) days after having been sent by registered or certified mail, return receipt requested, postage prepaid (or six (6) days for international mail); or (iv) one (1) day after deposit with a commercial express courier specifying next day delivery or, for international courier packages, two (2) days after deposit with a commercial express courier specifying 2-day delivery, with written verification of receipt.
11.10. Protection of Data; Loss of Data. LoudDoor shall use commercially reasonable efforts to back-up any data created from the Applications (“Data”). Notwithstanding the foregoing, LoudDoor is not responsible for the loss of any Data unless such loss is created by the gross negligence or willful misconduct of LoudDoor.
11.11. Confidentiality. During the term of this Agreement, each party may be exposed to confidential information and materials of the other party (hereinafter referred to as the “Confidential Information”). Both parties agree for themselves and all of their employees (and subcontractors, if applicable) that such information shall be kept confidential and not disclosed to third parties. At the termination or expiration of this Agreement, each party shall either return the other’s Confidential Information in its possession, custody or control (including all copies) or shall, at the disclosing party’s direction, destroy the other party’s Confidential Information (including all copies) and certify its destruction to the disclosing party. Either party may disclose the other party’s Confidential Information upon order of any competent court or government agency; provided, however, that prior to disclosure the receiving party shall inform the other party of such order within a reasonable time to allow the other party to object to such order if it desires. Information will not be considered to be Confidential Information if (i) already available to the public; (ii) independently developed by personnel or agents of one party without access to the Confidential Information of the other; (iii) already known to the recipient at the time of disclosure; or (iv) produced in compliance with applicable law or a court order, provided the receiving party first gives the disclosing party reasonable notice of such law or order.
11.12. Precedence. In the event of a conflict between the terms of this Agreement and an Order Form or Statement of Work, the terms of the Order Form or Statement of Work shall control, but only as to that Order Form or Statement of Work.
12. DISPUTE RESOLUTION – BINDING ARBITRATION
PLEASE READ THIS SECTION CAREFULLY, AS IT AFFECTS YOUR RIGHTS, REQUIRES YOU TO ARBITRATE ALL DISPUTES WITH LOUDDOOR, AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF. WHILE YOU MUST AGREE TO THESE PROVISIONS AS TO ANY AND ALL CLAIMS, THERE IS AN OPTION, DESCRIBED BELOW, TO OPT OUT OF THE ARBITRATION AND CLASS WAIVER PROVISIONS. THE OPTION TO OPT-OUT IS TIME-LIMITED TO THIRTY (30) DAYS AND REQUIRES YOUR IMMEDIATE ATTENTION.
THESE PROVISIONS GENERALLY PRECLUDE YOU FROM BRINGING ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION AGAINST LOUDDOOR. THEY ALSO PRECLUDE YOU FROM PARTICIPATING IN OR RECOVERING RELIEF UNDER ANY PAST, PENDING, OR FUTURE CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION AGAINST LOUDDOOR BY SOMEONE ELSE.
ARBITRATION PRECLUDES YOU FROM SUING IN COURT OR FROM HAVING A JURY TRIAL.
Whether to agree to arbitration is an important decision. It is your decision to make, and you are not required to rely solely on the information provided in these Terms. You should take reasonable steps to conduct further research and to consult with counsel (at your expense) regarding the consequences of your decision.
12.1. Pre-Arbitration Procedure. Before initiating any arbitration, you must follow a robust pre-arbitration notice procedure aimed at facilitating prompt and low-cost resolutions to any dispute with LoudDoor.
12.1.1. Pre-Arbitration Notice Procedure. This procedure includes:
12.1.1.1. Notice Requirement: You must send a certified letter with confirmation of receipt to LoudDoor, LLC at 1 Monckton Blvd., Columbia, SC 29206 and an electronic copy to privacy@LoudDoor.com. The letter must contain specific information about the dispute, including your name, address, contact information, the amount in dispute, and a summary of the reasons for the dispute.
12.1.1.2. Resolution Period: After sending the notice, you must wait 45 days to allow LoudDoor to analyze the claim and engage in a good faith discussion with you to resolve the dispute.
12.1.1.3. Video Session Requirement: You are required to participate in a video session to discuss the dispute with the intention of resolving it. While you may have an attorney present, you must personally attend this session. All these steps must be completed before an arbitration complaint can be filed.
12.1.2. Jurisdictional Nature of Pre-Arbitration Notice. The pre-arbitration notice procedure is jurisdictional. The arbitration administrator is required to dismiss any arbitration filing where you have not completed the mandatory pre-arbitration notice procedure. You must include language in your arbitration filing that confirms the pre-arbitration notice procedure has been satisfied.
12.1.3. Fee Prohibition. The arbitration administrator is prohibited from seeking any fees from LoudDoor if the pre-filing notice procedure has not been certified as complete by you.
12.1.4. Dismissal of Court Filings. Any complaint filed in court must be dismissed, as all claims are subject to arbitration per this agreement.
12.1.5. Company’s Right to Seek Fees. LoudDoor reserves the right to seek fees if you file for arbitration without first engaging in the pre-filing notice procedure. LoudDoor may also seek fees if you file a court complaint instead of following the pre-arbitration notice procedure and subsequently filing an arbitration complaint.
12.2. Scope of Arbitration Provision. You and LoudDoor agree that any past, pending, or future dispute, claim, or controversy arising out of relating to your access to or use of any LoudDoor Services or these Terms of Use (including without limitation any dispute concerning the breach, enforcement, construction, validity, interpretation, enforceability, or arbitrability of these Terms of Use) (a “Dispute”), shall be determined by arbitration, except that you and LoudDoor are NOT required to arbitrate any Dispute in which either party seeks equitable and other relief for the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets, or patents.
12.3. YOU EXPRESSLY AGREE TO GIVE UP YOUR RIGHT TO HAVE A TRIAL BY JURY.
12.4. Waiver of Class Relief. YOU EXPRESSLY AGREE THAT YOU AND LOUDDOOR WILL NOT COMMENCE AGAINST THE OTHER ANY LAWSUIT, ARBITRATION, OR OTHER DISPUTE RESOLUTION MECHANISM AS A MEMBER OF A CLASS OF CLAIMANTS, INCLUDING, WITHOUT LIMITATION, AS A MEMBER OF A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE LAWSUIT. By accepting this agreement, you give up your right to participate in any past, pending, or future class action or any other consolidated or representative proceeding, including any existing as of the date you agreed to these Terms.
12.5. OPTION TO OPT OUT. YOU MAY OPT OUT OF THESE ARBITRATION AND CLASS ACTION PROVISIONS BY FOLLOWING THE INSTRUCTIONS BELOW. IF YOU DO NOT OPT OUT, THESE TERMS WILL APPLY RETROACTIVELY TO ALL CLAIMS YOU MAY POSSESS, WHETHER ASSERTED TO DATE OR NOT.
12.6. PROCEDURE TO OPT OUT OF ARBITRATION. IF YOU DO NOT WISH TO AGREE TO THIS ARBITRATION AND CLASS ACTION WAIVER AGREEMENT, YOU MUST, WITHIN THIRTY (30) DAYS OF ENTERING THIS AGREEMENT, SEND AN E-MAIL TO [privacy@louddoor.com] CONTAINING YOUR FULL NAME, ADDRESS, AND THE WORDS “OPT OUT” IN THE BODY OR SUBJECT LINE OF THE EMAIL.
12.7. Location of Arbitration and Applicable Rules. All disputes arising out of or in connection with these Terms, or in respect of any defined legal relationship associated therewith, shall be resolved exclusively by arbitration under the Federal Arbitration Act and using the Streamlined Arbitration Rules of Judicial Arbitration and Mediation Services, Inc. (“JAMS”), with arbitration to occur in Columbia, South Carolina; and the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
12.8. Allocation of Arbitration Fees. If you assert a Dispute as an individual, you will only be required to pay arbitration fees of $250 in connection with any arbitration under this section, and LoudDoor will bear all other costs charged by JAMS or the arbitrator up to $5,000. You will still be responsible for paying your own attorneys’ fees. Each party will cover its own fees and costs associated with the arbitration proceedings.
12.9. Authority of Arbitrator. With the exception of the class procedures and remedies discussed above under “Waiver of Class Relief,” the arbitrator shall have the authority to grant any remedy that would otherwise be available in court. The arbitrator’s award will be final and binding, and any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. The parties agree that they will not appeal any arbitration decision to any court.
12.10. Notwithstanding the foregoing, we may seek and obtain injunctive relief in any jurisdiction in any court of competent jurisdiction, and you agree that these terms are specifically enforceable by us through injunctive relief and other equitable remedies and without proof of monetary damages.
13. ONE YEAR STATUTE OF LIMITATIONS
13.1. You and LoudDoor agree that any claims, regardless of form, arising out of or related to the Site (including Services) or these Terms of Use or Privacy Policy must be filed within ONE (1) YEAR of the action, omission, event or occurrence giving rise to the claim or suit, after which such claims will be time-barred and prohibited, without regard to any longer period of time which may be provided by any period of limitation or repose by law or statute
14. PRIVACY POLICY
14.1. LoudDoor’s Privacy Policy describes the ways in which we collect, use, and disclose your personal information. Our Privacy Policy (here) is hereby incorporated by this reference into these Terms, and you agree to the collection, use, and disclosure of your data as set forth in the Privacy Policy.
15. NOTICE FOR CALIFORNIA USERS
15.1. Under California Civil Code Section 1789.3, California consumers are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N – 112, Sacramento, CA 95834, or by telephone at 1(800) 952-5210.